Charlotte Fox Marketing Privacy Policy

Purpose of this policy

The purpose of this policy is to give you a clear explanation about how I collect and use the information that I collect from you directly.

I use your information in accordance with all applicable laws concerning the protection of personal information. This policy explains:

  • What information I may collect about you
  • How I may use that information
  • In what situations I may disclose your details to third parties
  • My use of cookies to improve your use of this website
  • Information about how I keep your personal information secure, how I maintain it for and your rights to be able to access it

If you have any queries about this policy, please contact Charlotte Fox on 07870 397933 or email info@charlottefox.co.uk

Information collection

I collect various types of information and in a number of ways:

  1. Information you give me
    For example when you complete the form on my website, or email me for more information on the services I provide.
  2. Information from third parties
    I do not use data from third-parties so this is not an issue, and I would never pass on my data to a third party without seeking consent from each person fist.
  3. Sensitive personal data
    I have no reason to gather sensitive personal data from my clients (such as race, gender, faith etc.).
Use of the information

I use and process your data in the following ways:

  1. Contact purposes
    If you have provided me with your contact details, I will use these to contact you as requested, and will store these details for future use, unless instructed otherwise.
  2. With your explicit consent
    By requesting that I contact you via the website, email or telephone, you have given me consent to contact you and to store your data for further contact. 
  3. Cookies
    Cookies are small text files that are automatically placed onto your device by some websites that you visit. They are widely used to allow a website to function (for example to keep track of your basket) as well to provide website operators with information on how the site is being used.
    The Charlotte Fox Marketing website does not currently use cookies.  For your information, you can manage the cookies stored on your computer or turn them off completely through your browser settings. Be aware that this may affect your browsing experience or even prevent you from using parts of our site which require a login.
Storing and securing your personal information

The data that I collect from you may be transferred to, and stored at, a destination outside the European Economic Area (‘EEA’). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. I will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

In the event that you have provided your personal information via email, these are stored with UK2. 

I do not collect payments via credit or debit card, however you personal information will also be stored in my online accounting programmes, Freshbooks and Zoho Accounts.  Further information about their respective security arrangements are available on request.

Your rights to your personal information

You have a right to request a copy of the personal information that I hold about you and to have any inaccuracies in this data corrected.

Please make any requests to exercise your privacy rights in writing using the contact details at the end of this policy. I am required to verify your identity in order to process your request and may ask you to provide valid identification documents to allow us to do so.

I will not make any charge for responding to a request from you to exercise your privacy rights, and I will respond to your request in accordance with our obligations under data protection law.

Contact details and further information

Please get in touch with me if you have any questions about any aspect of this privacy policy.

Charlotte Fox

Charlotte Fox Marketing

Email info@charlottefox.co.uk